Fault Diagnosis
We check the camera, cable, power supply and recorder in turn to find where the fault is, instead of swapping parts at random.
CCTV Repair in Dubai
Faulty cameras and connections diagnosed and put right
In Brief
CCTV repair is finding and fixing why a camera has no picture, a recorder is not saving footage, or a system cannot be viewed. Common causes are cable or connector faults, power problems, a failed camera or a recorder or network setting. We diagnose the cause first and confirm the price before repairing.
When a CCTV system fails, it often fails quietly: a camera goes dark, the recorder stops saving, or the phone app cannot connect, and nobody notices until footage is needed. Most faults come from a small number of causes: a damaged cable, a loose or corroded connector, a power supply that has failed, a camera damaged by heat or water, or a recorder or network setting that has changed.
We check the whole chain from camera to cable to power to recorder, find where the fault is, and tell you what is needed before we repair. Repairs can include re-terminating connectors, replacing a cable or power supply, replacing a camera, and getting the recorder and viewing working again. If the system is old or poorly positioned, we will tell you whether repair or a new installation makes more sense. Cabling faults are covered further under CCTV cabling and power.
When You Need This
Signs You May Need CCTV Repair
- One or more cameras show no picture or a black or flickering image
- The recorder is not saving footage, or footage is missing for certain days
- You can no longer view the cameras on your phone or computer
- Images are blurry, washed out or have lines through them
- The system stops working after power cuts, heat or heavy rain
What We Do
What CCTV Repair Covers
Cable and Connector Repair
Damaged cables are repaired or replaced and loose or corroded connectors are re-terminated.
Power Supply Replacement
A failed or overloaded power supply is replaced and the connection checked.
Camera Replacement
If a camera has failed because of age, heat or water, we replace it and set it up to match the rest of the system.
Recorder and Settings Check
We check that the recorder is saving, that the disk is working, and that time, date and recording settings are correct.
Remote Viewing Restored
Where the system supports it, we get viewing from a phone or computer working again.
Our Process
How It Works
- 1
Describe What Has Stopped
Tell us which cameras are affected, when it started and what changed, such as a power cut or rain, and send photos if you can.
- 2
Diagnose Before Quoting
We check the cameras, cables, power and recorder, then explain the fault and confirm the price before repairing.
- 3
Repair or Replace
We fix the cable, connector or power fault, or replace the failed part, and restore recording and viewing.
- 4
Test and Advise
We check every camera and the recorder, and tell you if anything else needs attention to stop the fault coming back.
Good to Know
What Affects Time and Cost
Every property is different, so we confirm the price before any work starts. These are the things that most often change the time and cost.
- What the fault is: a connector is quicker to fix than a failed recorder
- The age of the cameras and recorder and whether matching parts are available
- How many cameras are affected
- Whether cabling is easy to reach or hidden inside walls and ceilings
- Whether repair or replacement is better value for an older system
FAQ
CCTV Repair Questions
Common causes are a damaged cable, a loose or corroded connector, a failed power supply or a faulty camera. We check each in turn and tell you what is needed before we repair.
It may be a disk fault, a full disk, a changed recording setting or a power problem. We check the recorder and its disk and tell you what is needed.
It depends on the age of the equipment and how many faults it has. We tell you honestly whether repair is worth it or whether a new installation would serve you better.
Yes. We can diagnose and repair systems we did not install, as long as parts are available for the equipment.
It depends on the fault and the parts needed. We diagnose first and confirm the price before any repair work starts.
Explore More
More CCTV Installation Services
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