Tank Flushing
The tank is drained and flushed to remove loose scale and sediment from the bottom.

Scale cleared and safety parts checked to keep the heater working
In Brief
Water heater descaling and maintenance is flushing scale out of the tank, checking the heating element and thermostat, and testing the pressure relief valve and safety cut-out. Scale makes a heater slower and noisier and can shorten its life, and a routine check can catch problems before they become a failure.
Every time a heater warms water, minerals can settle out as scale on the element and the bottom of the tank. A coating of scale makes the element work harder to heat the water, so the heater takes longer, uses more electricity and can run hotter than it should. Scale on the element is also a common reason elements fail, and a build-up in the tank can cause rumbling or banging as water heats.
A maintenance visit gives the unit a thorough check: we flush the tank to remove loose scale and sediment, inspect the element and thermostat, test the pressure relief valve, check the safety cut-out and the electrical connection, and look for leaks and corrosion. How often this is worth doing depends on your water and how heavily the heater is used, and we advise based on what we find. If a fault turns up, see water heater repair.

The tank is drained and flushed to remove loose scale and sediment from the bottom.
We look at the heating element for scale and wear, and check the thermostat is working properly.
The relief valve is tested and replaced if it does not operate or is leaking.
The safety cut-out and the electrical connection are checked, including the isolator and wiring to the unit.
We look for leaks at joints and valves and for signs of corrosion on the tank and fittings.
We explain the temperature setting and what to watch for so you can spot problems early.
Say how old the unit is, whether it has been serviced and what you have noticed, such as noise or slow heating.
We isolate the power, close the supply and drain the tank so scale and sediment can be flushed out.
The element, thermostat, relief valve and safety devices are inspected and tested.
The unit is refilled, checked for leaks and switched on, and we report what we found.
Every property is different, so we confirm the price before any work starts. These are the things that most often change the time and cost.
It depends on your water, how heavily the heater is used and its age. We can advise on an interval when we inspect it.
Minerals in the water settle on the element and the bottom of the tank when the water is heated. Over time, this builds into a hard coating.
Removing scale and checking the safety parts can help the unit run properly and avoid avoidable failures, though it cannot reverse corrosion or age.
It involves electricity, hot water and pressure, so it is best left to a technician. The power must be isolated first, and the safety valve and element should be checked at the same time.
We explain what we found and what it will cost before repairing anything. See thermostat and element replacement for what that can involve.
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