Fast Assessment
We ask what is happening, ideally with a photo, and tell you how urgent it is and what to do.
Urgent Repairs in Dubai
Other urgent faults assessed and made safe
In Brief
Urgent repairs cover problems that cannot wait but are not a burst pipe, an electrical fault or an AC breakdown, such as a door that will not lock, a broken window, a blocked drain that is overflowing or a failed water heater. For urgent problems call us rather than using the form; we make the situation safe first and then fix the cause.
Not every emergency fits a neat category. A front door that will not lock, a broken window, an overflowing drain, a water heater leaking or a fitting that has come loose and is a hazard can all be urgent, even though they are not the classic burst pipe or electrical fault.
Call or WhatsApp us and tell us what is happening, with a photo if you can. We tell you what to switch off or isolate while we make our way, make the immediate danger safe first and then fix the cause. We respond as quickly as possible across Dubai. We are closed on Sundays. For the common emergencies see leak detection, electrical services and AC maintenance and repair. The full service is on our emergency maintenance page.
When You Need This
Signs You May Need Urgent Repairs
- A door or window that cannot be secured
- An overflowing or blocked drain
- A water heater that is leaking or failing
- A fitting, fixture or structure that has come loose and is a hazard
- Any fault that cannot wait until the next working day
What We Do
What Urgent Repairs Covers
Isolation Advice
We tell you what to switch off or isolate, such as water at the main valve or power at the breaker, if it is safe to do so.
Making Safe
The immediate danger is made safe first, for example by securing a door or stopping water.
Repair of the Cause
The cause is then repaired, or a follow-up visit is agreed if parts are needed.
Explanation
We explain what caused the problem and what, if anything, still needs doing.
Priority for Contract Holders
Contract holders get priority response as agreed in their contract.
Our Process
How It Works
- 1
Call or WhatsApp
Tell us what is happening, with a photo if you can. For emergencies, call rather than using the form.
- 2
Make It Safe
We advise what to isolate, and on arrival make the immediate danger safe.
- 3
Fix the Cause
We repair the cause, or agree a follow-up if parts are needed.
- 4
Explain
We explain what happened and what may still need doing.
Good to Know
What Affects Time and Cost
Every property is different, so we confirm the price before any work starts. These are the things that most often change the time and cost.
- The nature of the fault and how safe it is to leave
- Whether parts are needed
- The time of the call, with Sunday being a closed day
- The location and access
- Whether you are a contract customer
FAQ
Urgent Repairs Questions
Anything that cannot wait, such as a burst pipe, a major leak, an electrical fault, a tripping breaker, an AC that has stopped cooling or a water heater that is leaking. If you are unsure, call and describe it.
If it is safe to do so, switch off the water at the main valve or the power at the breaker, keep people away from hazards and send us a photo.
We are closed on Sundays. Enquiries are answered on the next working day.
Yes. Contract holders get priority response as set out in their contract.
It depends on the problem. Tell us what is happening and we confirm the price before work starts, wherever it is safe to wait for that.
Explore More
More Emergency Maintenance Services
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